SHIPPING &
RETURNS
General information about shipping and return arrangements for product inquiries.
Before an order
This website does not accept orders or payment. Shipping destinations, timing, charges, availability, and any return terms must be confirmed in a direct written arrangement with ARTUR LLC.
Shipping information
If a purchase is arranged, available shipping methods and applicable costs will be communicated before confirmation. Do not rely on an estimated product price as including taxes or delivery charges.
Returns
Return eligibility and instructions depend on the specific product and agreed transaction terms. Contact ARTUR LLC before sending any item. Unapproved returns may not be accepted.
Damaged or incorrect items
If an arranged shipment arrives damaged or does not match the confirmed item, contact ARTUR LLC promptly with the relevant order details and supporting photographs where appropriate.
Questions
Prepare a Shipping Question through the storefront inquiry console or email contact@arturllc.com.